Silverbucket's instructions and documentation has moved to a new address:
https://manual.silverbucket.com
Resourcing request is a formal way of requesting people for your projects. You can create requests from the top menu by clicking Add a request. You need to fill at least project, person or role to make a request. You can also add competency requirements to a request.
From the resourcing request view you can see the list of requests, manage them and see overall handling time . Acceptor can approve or reject the request and also update the resource plan simply by clicking allocate request.
This feature can be activated alongside "soft booking" within system settings in the Admin section.